Shipping

AU domestic shipping

We aim to dispatch all Australian orders placed before 12PM (AEST) on the same business day. Orders placed after 12PM will be shipped on the next business day.

We offer two delivery options within Australia via Australia Post:

  • Standard Parcel Post

  • Express Post
    You can select your preferred option at checkout.

Estimated Delivery Times

  • Standard Shipping: 2–3 business days to major cities

  • Express Shipping: 1–3 business days Australia-wide

  • Rural/Remote Areas: Standard shipping may take up to 7 business days

Shipping Costs (AUD)

  • FREE Standard Shipping on orders over $150

  • Standard Shipping (orders under $150): $7

  • Express Shipping (all orders): $12

Please Note: 9th Collective Apparel is not liable for lost or stolen parcels, incorrect addresses, or for refunding or replacing items under these circumstances.

RETURNS

Returns & Exchanges

We offer exchanges & refunds on items that are unworn, undamaged, and in original condition.

Exchange Policy

  • Items must be exchanged within 30 days of purchase

  • All original tags must be attached

  • Items must be returned in their original packaging

  • Returns are at the customer's expense (we do not offer free returns)

REFUNDS

Items must be exchanged within 30 days of purchase

  • All original tags must be attached

  • Items must be returned in their original packaging

  • Returns are at the customer's expense (we do not offer free returns)

Items Not Eligible for Refund

  • Items purchased using a discount code, or during a sale or promotional period

  • Sample items

  • Sale items

If you'd like to request a return or exchange, please email our team at info@9thcollectiveapparel.com.
We aim to respond to all enquiries within 24 hours.